BeachCityBoutiqueCA is taking a short break
Reviews
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Brenda on Aug 26, 2022
5 out of 5 starsWho doesn't love flamingos? Great merchant and I love my Freshies!
Kelly responded on Aug 28, 2022
Thank you so much for your kind words, Brenda. I really appreciate you taking the time to share your experience. So glad you love your freshies! Kelly – Beach City Boutique
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Rene on Sep 10, 2020
5 out of 5 starsWonderful!! I bought these for my mother who has very sensitive skin. She loves it! I’ll be sure to order more when she needs it. Maybe some for me too!
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Melissa on Apr 24, 2020
5 out of 5 starsI can not tell you how much I LOVE this soap! I got a small party favor size from a baby shower and immediately had to order more after I used up my gift! High quality, adorable design, smells and feels amazing with an added bonus of "gift ready" packaging! 10/10 will order again.
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Patti on Mar 14, 2020
5 out of 5 starsLove these soaps. Ordered two for a gift and liked them so much I ordered two for myself. My granddaughter was here and liked them also so will probably order some for her birthday.
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Angelica on Dec 21, 2019
5 out of 5 starsMy husband and son both have eczema. They use this soap and it keeps them clear. Bit pricy but, worth every penny in what we will save in dermatologist bills! My husband has had a tiny little spot so far and that’s crazy because usually we’re back to the doctor again in winter with his whole lower leg. I will return forever if you never change the formula!
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Allison on Oct 28, 2019
2 out of 5 starsDidn't last long, scent wasnt very strong. It was pretty but I wish it lasted longer.
Kelly responded on Dec 1, 2019
Thank you for taking the time to leave feedback. I'm sorry the fragrance did not meet your expectations. For the safety of your skin, I use the maximum allowed percentage of fragrance oil as listed on the International Fragrance Association (IFRA) certificate. I strive to make all of my customers happy but safety is most important.
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High Quality, Handmade Home and Bath & Body products created especially for you!
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Kelly
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Frequently asked questions
RETURNS
Due the personal and intimate nature of my products, all sales are final, no refunds, exchanges or replacements are possible for any reason.
REFUNDS and/or REPLACEMENTS
Refunds and/or replacements will not be issued as a result of buyer’s remorse or personal opinion in regard to fragrance. This means that if you tried out one of my products in a particular fragrance and it wasn't your favorite, I will not accept returns or issue refunds or replacements. I truly want you to *love* every aspect of my products, but fragrance is very subjective and ultimately a matter of opinion.
DAMAGE CLAIMS
If your order has arrived and there has been damage/spillage in transit, you must take detailed photos of all the damages/spills and submit them to me for review WITHIN 24 HOURS of receiving your package. At that time, I will assess the damage and we will discuss a resolution. I will not issue replacements or refunds for damage claims if you do not submit detailed photos within 24 hours of receipt.
Bath steamers, bath bombs are more susceptible to cracking or denting while in transit. This does not render them unusable and as a result bath bombs are not eligible for refunds or replacements.
HANDMADE VARIATIONS
Due to the handmade nature of my products, no two are identical. Color variations are to be expected and as a result, no refunds or replacements will be issued for differences in color. Please allow for variations in color as compared to product listing photos and/or previous orders.
TRACKING and DELIVERY
All orders ship via USPS with Tracking and Delivery Confirmation.
Because all shipments include Tracking and Delivery Confirmation, shipments marked as “Delivered” by USPS, but claimed to be undelivered by the customer are not the responsibility of Beach City Boutique. Such claims will not result in refunds or replacements.
IN-TRANSIT DELAYS
Once an order ships, it is no longer under my control. Delays in transit are always possible. Therefore, I can never guarantee delivery before or by a specific date. Please keep in mind that I have the same information you have, that which is reflected by the tracking information. If your order is delayed, please be patient! This does not mean your order is lost. During holiday times the USPS usually experience delays. Only Express Priority provides guaranteed delivery.
SHIPPING ADDRESS
During checkout please be sure to confirm that the shipping address you are entering is current and correct. Your order will ship to the address you have entered at checkout. If you do not manually enter an address, the default address will be the address you have assigned to your Etsy account and therefore your order will ship to that address. Shipping labels are automatically generated, addresses do not get entered manually upon shipping, completely eliminating the possibility of errors on my end. Therefore, I am not responsible for lost or undelivered packages due to incorrect or outdated addresses.
INGREDIENTS, SIZES, WEIGHTS
You may refer to each individual item description for a complete list of ingredients used, sizes and weights. Please read the ingredients in each of my listings carefully! If you have sensitive skin or think you may be allergic or may have an adverse reaction to any of the ingredients listed, please DO NOT purchase or use the product. If you have purchased and have an adverse reaction, please discontinue use immediately.